Refund policy

Refund & Return Policy – Muhammadi Traders

At Muhammadi Traders, we aim to provide a smooth shopping experience. Please read our return and refund policy carefully before placing an order.

1. Return Period

Customers may request a return within 3 days of receiving their order, subject to the conditions outlined below.

2. Electronics

Electronic items are non-returnable and non-refundable. Please ensure you check the product details carefully before placing your order.

3. Crockery

- Crockery items may be returned within 3 days of delivery.

- 30% of the original purchase amount will be deducted from the refund.

- Return shipping charges must be paid by the customer.

- Items must be unused and returned in their original packaging.

4. Tumblers

- Tumblers may be returned within 3 days of delivery.

- No deduction will be made from the product amount for an approved return.

- Return shipping charges must be paid by the customer.

- Items must be unused and returned in their original condition and packaging.

5. Luggage

- Luggage items may be returned within 3 days of delivery.

- 30% of the original purchase amount will be deducted from the refund.

- Return shipping charges must be paid by the customer.

- Items must be unused and returned in their original condition.

6. Return Conditions

Customers must contact Muhammadi Traders within 3 days of receiving their order to request a return. Please provide your order number and reason for the return.

All eligible returns are subject to inspection and approval. Items that are used, incomplete, or returned without their original packaging may not qualify for a refund.

7. Refund Processing

Approved refunds will be processed after the returned items have been received and inspected. The refund amount will be calculated according to the applicable product category and deductions stated in this policy.

Thank you for shopping with Muhammadi Traders! We appreciate your trust in our business.